Austin Texas, Outsourcing, And The Average Person

Outsourcing is found in many different areas of employment, but many only think of customer service centers for large companies and factories when it comes to outsourcing. What is not usually thought of is tech sector jobs being outsourced, such as app development being outsourced outside the United States. Certainly there are development firms outside the United States, but most people don’t think of firms in the United States exporting their development when they have their own workforce. Yet it still does happen.

Even more strange is food delivery services outsourcing their customer service to outside the US. That brings us to the topic of this short audio interview with an average person working for a food delivery service who has seen outsourcing at work in their job in Austin, Texas.

For your listening pleasure it is embedded below.